Privacy Policy
Last updated: June 2026
Introduction
cozy-gorge ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Fill out our contact or quote request forms
- Communicate with us via email or other channels
- Schedule a service appointment
This information may include:
- Full name
- Email address
- Physical address (for service delivery)
- Service preferences and requirements
Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule and deliver our cleaning services
- Send service confirmations and follow-up communications
- Improve our website and service offerings
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our business operations (subject to confidentiality agreements)
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain contact information for a period of three years after your last interaction with us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
cozy-gorge
4521 Maple Ridge Avenue, Suite 102
Toronto, ON M5V 2T6
Canada
Email: [email protected]